Atelier Concierge

Connect with GOURAV

Our dedicated concierge team is available Monday through Saturday to assist with order inquiries, bespoke fragrance matching, and any questions regarding our artisanal extraits. For immediate assistance, reach us directly via email or phone. Our Mumbai atelier handles all direct express shipping across India.

Your Questions, Answered

Key Policies & Support

Swift Dispatch

Flexible Payments

Complimentary Samples

Orders are processed within 1-2 business days. You'll receive tracking information as soon as your artisanal extrait begins its journey.

We accept UPI, major credit/debit cards, and Cash on Delivery (COD) for your convenience. All transactions are secure and encrypted.

Every order includes a complimentary sample vial of a new or best-selling extrait, allowing you to explore more of our collection.